Retail General Manager

Pressed Juicery; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

An established industry player in the wellness sector is seeking a dynamic General Manager to lead their New York City location. This role involves overseeing sales performance, enhancing guest experiences, and managing a dedicated team to achieve operational excellence. The ideal candidate thrives in a fast-paced environment, champions guest relationships, and possesses a strong background in retail management. Join a company that values diversity and personal growth, and be part of a mission to empower wellness journeys for all. If you're passionate about health and wellness and ready to make a significant impact, this opportunity is for you.

Qualifications

• 3+ years of retail or restaurant management experience with a team of 15+.
• Proven track record of managing P&L statements and achieving sales goals.

Responsibilities

• Oversee sales performance and guest experience in the store.
• Manage team hiring, training, and development to ensure operational excellence.
• Ensure adherence to safety standards and maintain store cleanliness.

Skills

Guest Relationship Building

Team Management

Sales Principles

Conflict Mediation

Communication Skills

Decision Making

Education

High School Diploma or Equivalent

Food Handler Card

Tools

MS Office (Word, PowerPoint, Excel)

Job description

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This range is provided by Pressed Juicery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Additional compensation types

Annual Bonus

Pressed Juicery is hiring a General Manager for a location in New York City!

About Pressed Juicery

Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app.

Our Mission

Pressed Juicery’s mission is to empower your wellness journey.

Our Workplace Culture

• We embrace diversity, equity, inclusion, and belongingness!
• We speak up with radically candid communication.
• We wholeheartedly support personal and professional growth.
• We believe mistakes can be valuable and lead to continuous improvement.
• Lastly, we value excellence and strive to achieve greatness in all we do!

Our Values

• Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves.
• Passion - curious and humble, we inspire people to make healthy choices.
• Growth - pursuing wellness with intention, we create and embrace good energy.

Job Purpose:

The General Manager oversees the sales performance, guest experience, operations, hiring, and talent development of their stores. The General Manager will provide leadership and strategic direction to create an environment that exceeds guests’ in-store and digital expectations, with maximum productivity, profitability, and sales results. The General Manager will clearly understand company deliverables and processes and must demonstrate the ability to execute those duties.

Key Areas of Responsibility include, but are not limited to:

• Exceeding the same stores' sales and plans.
• Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience.
• Implement active & engaged product selling and sampling in-store and at the sample carts throughout the day. When no guests are in the store, team members must be outside actively sampling at the cart.
• Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals.
• Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location.
• Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent.
• Conduct business reporting and guest insights to understand, troubleshoot, and follow-up on opportunity areas.
• Manage the store’s P&L, KPIs and inventory management.
• Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for their store.
• Utilize financial tools & resources to identify and proactively address opportunities in in-store performance.
• Oversee the store's cleanliness, operational excellence, food safety and handling.
• Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts. (This includes weekends, early mornings, and evenings)
• Ensure store adheres to federal and local safety standards, including, but not limited to, food safety, OSHA, CDC, ADA, wage, and hours laws.

Our perfect candidate has:

• 3+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members;
• Interest in health and wellness;
• Ability to build guest relationships and deliver exceptional service;
• Ability to adapt and embrace new procedures, processes, and champion change;
• Sound judgment when making decisions and mediating conflict;
• Excellent verbal & written communication skills with proficiency in English;
• Proficiency in sales principles, KPI deliverables, and guest service practices;
• Food Handler Card or applicable state-specific requirement;
• Proven track record of managing a Profit and Loss statement;
• Basic knowledge of MS Office: Word, PowerPoint, and Excel;
• Must be legally authorized to work in the United States without restriction.

Pressed Juicery, Inc. participates in the E-Verify program.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Retail, Food and Beverage Retail, and Food and Beverage Services