Retail Fulfillment Specialist: Fast-Paced & Customer‑Focused

Whole Foods Market, Inc; New York (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market, Inc. in New York is hiring entry-level Team Members to pick and pack online orders and support in-store operations. You will use handheld devices to fulfill orders accurately and ensure high-quality customer service.

Ideal candidates have a high school diploma (or equivalent), are 18+, and can work flexible hours including nights and weekends. You will learn product knowledge, safety standards, and store procedures to delight customers and maintain a clean, fast-paced

Qualifications

• No prior retail experience required
• High school diploma or equivalent preferred
• Sufficient English language proficiency to prepare and shop customer orders
• Must be 18+ years old

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Attention to detail

Multitasking

Flexible schedule

Night shifts

Cross-training

Tech-savvy

Teamwork

Clear communication

Education

High school diploma or equivalent

Job description

Whole Foods Market, Inc. in New York is hiring entry-level Team Members to pick and pack online orders and support in-store operations. You will use handheld devices to fulfill orders accurately and ensure high-quality customer service.

Ideal candidates have a high school diploma (or equivalent), are 18+, and can work flexible hours including nights and weekends. You will learn product knowledge, safety standards, and store procedures to delight customers and maintain a clean, fast-paced