Flexible Shopper: Fast, Precise Online Orders

Whole Foods Market, Inc; Village of Garden City (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits program

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market, Inc. is seeking entry-level Team Members in New York to fulfill online orders with speed and accuracy, while delivering top-notch customer service.

You will learn product knowledge, store operations, and customer service standards to create exceptional experiences for shoppers. The role requires flexible availability, including nights, weekends, and holidays, and involves both in-store and online order support.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem-solving

Detail-oriented

Multi-tasking

Flexible availability

Cross-training

Adaptability

Clear communication

Team collaboration

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc. is seeking entry-level Team Members in New York to fulfill online orders with speed and accuracy, while delivering top-notch customer service.

You will learn product knowledge, store operations, and customer service standards to create exceptional experiences for shoppers. The role requires flexible availability, including nights, weekends, and holidays, and involves both in-store and online order support.