Ecommerce Order Fulfillment Specialist

Whole Foods Market, Inc; Bound Brook Junction (NJ); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market, Inc. is hiring entry-level Team Members in New Jersey to fulfill online and in-store orders with accuracy and speed. You will learn product knowledge, assist customers, and support various store operations while maintaining a safe and organized workspace.

This role offers flexible hours, including nights, weekends, and holidays, with a wage range of $18.75 to $25.40 per hour. Benefits vary by status and location, and candidates will be evaluated based on qualifications and

Qualifications

• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• No prior retail experience required.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency using handheld devices or fixed systems.
• Ensure product and order accuracy through verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all leadership meetings and daily huddles.
• Support company programs and initiatives across checkout options, store formats and product assortment.
• Maintain safety and store security protocols.
• Adhere to company policies, procedures, and regulatory requirements.
• Performs other duties as assigned.

Skills

Customer service

Problem solving

Multitasking

Communication

Team collaboration

Technology adaptability

Education

High school diploma or equivalent preferred

Job description

Whole Foods Market, Inc. is hiring entry-level Team Members in New Jersey to fulfill online and in-store orders with accuracy and speed. You will learn product knowledge, assist customers, and support various store operations while maintaining a safe and organized workspace.

This role offers flexible hours, including nights, weekends, and holidays, with a wage range of $18.75 to $25.40 per hour. Benefits vary by status and location, and candidates will be evaluated based on qualifications and