Retail Frontline Associate — Customer Experience & Store Ops

The TJX Companies, Inc.; Westlake (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Life insurance

Paid holidays/vacation

Job summary

Homesense at The TJX Companies, Inc. in Westlake, OH is hiring a Customer Experience Associate to deliver a highly satisfied shopping experience.

You will engage with customers, maintain a clean sales floor, and support operations following established policies. Key responsibilities include accurately ringing purchases, promoting credit and loyalty programs, assisting in store recovery, and upholding safety and loss prevention standards while supporting a flexible schedule and a positive team

Qualifications

• Excellent customer service abilities with a friendly demeanor.
• Strong written and verbal communication.
• Ability to multitask while maintaining accuracy.

Responsibilities

• Provide an excellent customer experience and engage with shoppers.
• Ring purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and organization and support loss-prevention goals.
• Assist in store recovery and safety compliance.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Flexible schedule

Job description

Homesense at The TJX Companies, Inc. in Westlake, OH is hiring a Customer Experience Associate to deliver a highly satisfied shopping experience.

You will engage with customers, maintain a clean sales floor, and support operations following established policies. Key responsibilities include accurately ringing purchases, promoting credit and loyalty programs, assisting in store recovery, and upholding safety and loss prevention standards while supporting a flexible schedule and a positive team