Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Fort Worth (TX); On-site; USD 18,000 - 19,000; Part time

Job summary

Homesense at The TJX Companies, Inc. is hiring a team member in Fort Worth to deliver a highly satisfying customer experience. You will engage with customers, uphold store standards, and may support multiple areas to help the business run smoothly.

You should bring excellent customer service, strong communication, and the ability to multitask. A flexible schedule is required; duties include processing purchases, promoting credit/loyalty programs, merchandising, and contributing to safety and

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task
• Respond well to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with customers
• Supports a positive store culture with honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change
• Promotes credit and loyalty programs
• Maintains merchandising standards and follows procedures
• Prepares merchandise for the sales floor per procedures
• Performs store recovery and maintains cleanliness
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies and procedures
• Supports shrink reduction and safety initiatives
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Attention to detail

Teamwork

Job description

Homesense at The TJX Companies, Inc. is hiring a team member in Fort Worth to deliver a highly satisfying customer experience. You will engage with customers, uphold store standards, and may support multiple areas to help the business run smoothly.

You should bring excellent customer service, strong communication, and the ability to multitask. A flexible schedule is required; duties include processing purchases, promoting credit/loyalty programs, merchandising, and contributing to safety and