Retail Front End & Utility Clerk: Customer Experience

Kroger Co.; Lexington (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking a customer service team member to help create outstanding experiences, maintain a safe, clean store, and promote the Customer 1st strategy. You will assist customers, answer questions about products, and work with associates to deliver exceptional service daily.

Basic knowledge of electronics, retail experience, and the ability to speak a second language are pluses. This role emphasizes teamwork and safe store operations in our Kentucky locations.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store.
• Gain knowledge of products and respond to questions with product suggestions.
• Clean up spills as needed and keep store and parking lot trash-free.
• Maintain department cleanliness and conduct; display a positive attitude.
• Reinforce safety programs by following procedures and reporting unsafe conditions.

Skills

Ability to handle stressful situations

Effective communication skills

Job description

Kroger Co. is seeking a customer service team member to help create outstanding experiences, maintain a safe, clean store, and promote the Customer 1st strategy. You will assist customers, answer questions about products, and work with associates to deliver exceptional service daily.

Basic knowledge of electronics, retail experience, and the ability to speak a second language are pluses. This role emphasizes teamwork and safe store operations in our Kentucky locations.