Front End & Courtesy Clerk – Customer Experience Pro

Kroger Co.; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee counseling

Discounts on purchases

Tuition reimbursement

Career growth

Job summary

Kroger Co. in Louisville, KY is hiring a store associate focused on delivering outstanding customer experiences at the check lane. You will greet customers, assist with transactions, and ensure a safe, clean shopping environment that invites them to return.

You will work with the POS system, handle cash and electronic payments, follow loss prevention policies, and stay current with weekly ads and store policies. Kroger offers comprehensive benefits and opportunities for growth.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the POS system and handle various tender types per policy.
• Adhere to cash handling, loss prevention, and shoplifting prevention policies.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Stay current with ads and promotions.
• Follow food safety regulations and guidelines.
• Support safety programs and identify unsafe conditions and notify management.
• Perform preventive maintenance and flag items in need of repair.
• Create a welcoming environment and assist customers across the store.
• Comply with all laws and company guidelines.
• Work cooperatively in a fast-paced environment and manage conflicts calmly.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Assist minors, individuals with special needs, and older adults as needed.

Skills

Stress management

Basic math

Bagger experience

Job description

Kroger Co. in Louisville, KY is hiring a store associate focused on delivering outstanding customer experiences at the check lane. You will greet customers, assist with transactions, and ensure a safe, clean shopping environment that invites them to return.

You will work with the POS system, handle cash and electronic payments, follow loss prevention policies, and stay current with weekly ads and store policies. Kroger offers comprehensive benefits and opportunities for growth.