Retail Front End Team Leader — Lead, Serve & Grow

Ollie's Bargain Outlet; Derry (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with company match

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Derry, NH is hiring for a Retail Front End Team Leader to oversee the front-end operations and lead a team focused on delivering excellent customer service. You will manage payroll-related tasks, store banking, and shrink reduction while ensuring a positive checkout experience for customers.

The role emphasizes hiring, development, supervision, and scheduling of associates, along with leading monthly safety meetings and supporting pricing updates and merchandising

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Customer service

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Derry, NH is hiring for a Retail Front End Team Leader to oversee the front-end operations and lead a team focused on delivering excellent customer service. You will manage payroll-related tasks, store banking, and shrink reduction while ensuring a positive checkout experience for customers.

The role emphasizes hiring, development, supervision, and scheduling of associates, along with leading monthly safety meetings and supporting pricing updates and merchandising