Retail Front-End Team Lead - Member Services

COMFORT SYSTEMS; Gilbert (AZ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off (PTO)

Job summary

Sam’s Club in Gilbert, AZ is seeking a Front-End Associate to assist supervision of associates, process memberships and transactions, and promote member services. The role emphasizes customer service, upselling, and accurate checkout operations.

You will support the Open Door Policy, work with management on goals, and contribute to a positive shopping experience at our Gilbert store. Benefits and wage reflect Walmart SA practices and in-store standards.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates and communicate goals and feedback
• Provide member service guidance, help customers with purchases and self-service tech
• Process memberships, upgrades, and credit accounts and promote benefits
• Handle claims and returns, locate merchandise, and maintain store cleanliness

Skills

Customer service

Retail experience

Cash register operation

Tools

Cash register

Self-checkout

Job description

Sam’s Club in Gilbert, AZ is seeking a Front-End Associate to assist supervision of associates, process memberships and transactions, and promote member services. The role emphasizes customer service, upselling, and accurate checkout operations.

You will support the Open Door Policy, work with management on goals, and contribute to a positive shopping experience at our Gilbert store. Benefits and wage reflect Walmart SA practices and in-store standards.