Retail Front-End Team Lead: Drive Team & Customer Experience

Ollie's Bargain Outlet; Austin (MN); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental, Vision, RX after 90 days

401K with company match

Associate discount

Job summary

Ollie’s Bargain Outlet in Austin, MN is seeking a Retail Front End Team Leader to lead the store’s front-end operation and build a customer-focused sales team. You will manage associates, ensure service standards, and handle payroll-related duties.

Responsibilities include overseeing front-end, entrance, and exterior standards, scheduling, coaching, pricing updates, and safety meetings. Requires 1–2 years supervisory experience at a mid- to large-size retailer, high school diploma, and flexible

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Leadership

Customer service

Supervisory experience

Team player

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Austin, MN is seeking a Retail Front End Team Leader to lead the store’s front-end operation and build a customer-focused sales team. You will manage associates, ensure service standards, and handle payroll-related duties.

Responsibilities include overseeing front-end, entrance, and exterior standards, scheduling, coaching, pricing updates, and safety meetings. Requires 1–2 years supervisory experience at a mid- to large-size retailer, high school diploma, and flexible