Retail Front End Supervisor: Lead, Grow & Flexible Hours

Burlington Stores, Inc.; Tulsa (OK); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. in Tulsa is seeking a Full-Time Customer Service Supervisor to lead front-end operations and support store management. This role focuses on coaching team members, maximizing sales through training, and ensuring exceptional customer service.

The Supervisor will manage daily tasks, participate in scheduling, assist in onboarding new associates, and reinforce asset protection while promoting a diverse, team-oriented culture.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Full-time availability

Physical ability

Job description

Burlington Stores, Inc. in Tulsa is seeking a Full-Time Customer Service Supervisor to lead front-end operations and support store management. This role focuses on coaching team members, maximizing sales through training, and ensuring exceptional customer service.

The Supervisor will manage daily tasks, participate in scheduling, assist in onboarding new associates, and reinforce asset protection while promoting a diverse, team-oriented culture.