Retail Front End Supervisor — Lead & Elevate Service

Burlington Stores, Inc.; Baytown (TX); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Growth opportunities

Flexible hours

Associate discount

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Mont Belvieu, TX. You will supervise front-end operations, train staff, and ensure safe, customer-first service across shifts.

This role emphasizes workforce development, teamwork, and delivering Burlington’s competitive pricing and quality service. Growth opportunities and a comprehensive benefits package accompany the position.

Qualifications

• At least 1 year of supervisory experience in a retail environment.
• Able to work a full-time schedule including nights, weekends and holidays.
• Ability to move/lift up to 40 lbs and stand for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales.
• Ensure safety and adherence to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Provide exceptional, friendly, and professional customer service.
• Support Asset Protection and reduce shrink.
• Assist in recruiting and onboarding new associates.
• Participate in workload planning and scheduling."
• Contribute to community relations through company programs.

Skills

Supervisory experience

Customer service

Communication

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Mont Belvieu, TX. You will supervise front-end operations, train staff, and ensure safe, customer-first service across shifts.

This role emphasizes workforce development, teamwork, and delivering Burlington’s competitive pricing and quality service. Growth opportunities and a comprehensive benefits package accompany the position.