Retail Front End Supervisor - Full-Time

Burlington Stores; Virginia; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Customer Service Supervisor, where your leadership skills will shine! This role is vital for driving results and fostering a diverse, collaborative culture. You'll supervise store operations, ensuring exceptional customer service while maximizing sales through effective training and coaching. With competitive pay, flexible hours, and a comprehensive benefits package, this is an exciting opportunity for growth in a rapidly expanding organization. Be part of a team that makes a difference in the community and enjoy a fulfilling retail career!

Benefits

Flexible Hours

15-30% Associate Discount

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Qualifications

• 1+ years of supervisory experience in retail.
• Strong interpersonal and leadership skills.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training and coaching of team members.

Skills

Supervisory Skills

Interpersonal Skills

Customer Service

Team Building

Education

High School Diploma

Retail Management Experience

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values :

Drive Results

Trust & Respect Each Other

Build Teams & Partnerships

Burlington Benefits :

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Key Responsibilities :

Supervise all store functions and associates while in the role of Manager on Duty

Maximize sales results through training, developing, and coaching of direct reports

Promote safety for both our customers and associates by adhering to company guidelines

Cultivate a diverse culture based on teamwork and collaboration

Solve issues / concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times

Reinforce our company Asset Protection strategies to eliminate shortage

Assist in recruiting, interviewing, and onboarding new associates

Participate in weekly workload planning meetings

Drives Community Relations participation through company programs and partnerships

Coordinate meal and break periods and monitors schedule adherence

Requirements :

At least 1 year of supervisory experience within an off-price, big box, or a specialty environment

Strong interpersonal skills with a positive and engaging attitude

Ability to work a full-time schedule including nights, weekends and holidays as required

Ability to move / handle / lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

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