Retail Supervisor, Full Time - Roosevelt Field

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Gap Inc. is seeking a dedicated team member to support store leadership and enhance customer experiences. This role focuses on promoting selling behaviors, maintaining productivity, and collaborating with leadership to ensure operational excellence. Ideal candidates will embody the company's values and demonstrate effective communication and flexibility in their work schedule.

Qualifications

• Interest in continuous improvement and growth.
• Ability to lift up to 30 pounds.

Responsibilities

• Promote customer loyalty and educate about loyalty programs.
• Support sales leaders during non-peak hours.
• Ensure compliance standards are met.

Skills

Communication

Customer Service

Technology Engagement

Flexibility

Job description

About the Role

This role involves supporting the store leadership team by performing assigned functional tasks. You will serve as a role model to employees, promoting selling behaviors and executing tasks within your areas of expertise. Your focus will be on leading processes, maintaining productivity, and ensuring that goals are met. Collaborating with your leadership team, you will aim to model and teach behaviors that deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect, contributing to a positive work environment.

2. Promote customer loyalty by educating customers about our loyalty programs.

3. Become an expert in the brand's selling behaviors by role modeling these behaviors to provide an exceptional customer experience.

4. Support sales leaders during non-peak hours, focusing primarily on the customer.

5. Collaborate effectively with employees to ensure work tasks are completed efficiently.

6. Build and share expertise in the product lifecycle.

7. Assist in completing work before or after store hours, including opening and closing checklists.

8. Utilize omni-channel strategies to deliver a seamless customer experience.

9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.

2. You communicate expectations clearly and directly.

3. You effectively use technology to engage with customers and team members to meet goals.

4. You show interest and initiative towards continuous improvement and growth.

5. You are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends, to meet business needs.

6. You can maneuver around the sales floor, stockroom, and office, and are able to lift up to 30 pounds.