Retail Front-End Leader: Customer Experience & Training

TJX; Stow (OH); On-site; USD 19,975 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid parental leave

Health insurance options

Job summary

TJX is seeking a Team Leader at their Stow, OH location to promote an excellent customer experience and oversee a team of Associates. The role includes training and mentoring staff, addressing customer concerns, and ensuring compliance with labor laws.

Candidates should possess strong communication skills, a retail background, and the ability to work a flexible schedule including nights and weekends. Competitive salary and various benefits are offered, including employee discounts and a 401(k) plan.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.

Responsibilities

• Responsible for promoting an excellent customer experience.
• Leads a team of Associates ensuring prompt customer service.
• Trains Associates on personalizing the customer experience.

Skills

Strong communication and organizational skills

Capable of multi-tasking

Team player

Job description

TJX is seeking a Team Leader at their Stow, OH location to promote an excellent customer experience and oversee a team of Associates. The role includes training and mentoring staff, addressing customer concerns, and ensuring compliance with labor laws.

Candidates should possess strong communication skills, a retail background, and the ability to work a flexible schedule including nights and weekends. Competitive salary and various benefits are offered, including employee discounts and a 401(k) plan.