Customer Experience Lead & Frontline Trainer

The TJX Companies, Inc.; Columbus (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Job summary

The TJX Companies, Inc. in Columbus, OH is seeking a retail associate to promote a highly satisfactory customer experience across frontline operations. You will guide Associates, assist customers, process transactions, and ensure store policies are followed.

Required is the ability to work evenings and weekends, lift heavy merchandise, and demonstrate strong interpersonal and cash-handling skills. This role offers a competitive hourly wage, associate discounts, and growth opportunities within

Qualifications

• High School diploma or equivalent
• Available to work evenings/weekends
• Excellent interpersonal and customer service skills
• Ability to lift heavy merchandise
• Experience in coordinator or retail supervisory role preferred

Responsibilities

• Promotes a "Highly Satisfied" customer experience and drives loyalty
• Trains and mentors Associates on policies and procedures
• Manages registers and cash controls
• Ensures adherence to labor laws, meal and break policies
• Maintains frontline merchandising standards and cleanliness
• Coordinates breaks to ensure optimized frontline coverage

Skills

High school diploma

Flexible schedule

Team player

Interpersonal skills

Customer service

Cash handling

Train others

Register operation

Discretion with information

Retail supervisory experience

Education

High School diploma

Job description

The TJX Companies, Inc. in Columbus, OH is seeking a retail associate to promote a highly satisfactory customer experience across frontline operations. You will guide Associates, assist customers, process transactions, and ensure store policies are followed.

Required is the ability to work evenings and weekends, lift heavy merchandise, and demonstrate strong interpersonal and cash-handling skills. This role offers a competitive hourly wage, associate discounts, and growth opportunities within