Retail Front End Leader: Customer Experience Champion

Hannaford; City of Albany (NY); On-site; USD 24,000 - 36,000; Part time

Job summary

Hannaford Supermarkets in Albany, NY seeks a front-end associate to support cashier and service desk/kiosk operations. The role requires adherence to company policies, strong customer service, and a willingness to learn multiple tasks.

Responsibilities include cashier/bagging duties, service desk support, and maintaining safety and cleanliness. Must be 18+ and capable of working in a fast-paced retail environment at Store 08362 Front End.

Qualifications

• Excellent communication and customer service skills.
• Must be at least 18 years old to perform job functions.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with all safety standards; report needed repairs or maintenance.
• Monitor security and report abnormal behavior to management.
• Secure front-end change drawer whenever unattended; protect company assets.
• Maintain housekeeping and sanitation per store policy and health regulations.
• Frequently perform cashier and/or bagging functions; assist service desk/kiosk.
• Perform all other duties as assigned by manager.

Skills

Effective communication

Customer service

Willingness to learn

Cashier skills

Tools

Cashier training packets

Service Desk training packets

Job description

Hannaford Supermarkets in Albany, NY seeks a front-end associate to support cashier and service desk/kiosk operations. The role requires adherence to company policies, strong customer service, and a willingness to learn multiple tasks.

Responsibilities include cashier/bagging duties, service desk support, and maintaining safety and cleanliness. Must be 18+ and capable of working in a fast-paced retail environment at Store 08362 Front End.