Retail Front-End Service Leader

Hannaford; Mohawk Gardens (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Rome, NY is hiring for a Front End associate to support cashier and service desk operations. You will help customers, operate the register, bag items, and assist with service desk duties while maintaining store standards and safety protocols.

The role requires strong customer service skills, 18+ years old, and the ability to learn multiple tasks. Training packets cover cashier and service desk functions, with opportunities to advance within a busy retail environment.

Qualifications

• Effective communication and customer service skills.
• Must be at least 18 years old.
• Willingness to learn multiple tasks and technical requirements of the job.
• Experience with cashier and service desk is a plus.

Responsibilities

• Observe and follow company policies and procedures.
• Maintain a neat, well-groomed personal appearance per policy.
• Assign fixed activities to front end and service desk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support safety standards and report needed repairs or hazards.
• Observe security and protect company assets.
• Maintain housekeeping and sanitation standards per store policy.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk duties and, if trained, bookkeeping.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Job description

Hannaford Supermarkets in Rome, NY is hiring for a Front End associate to support cashier and service desk operations. You will help customers, operate the register, bag items, and assist with service desk duties while maintaining store standards and safety protocols.

The role requires strong customer service skills, 18+ years old, and the ability to learn multiple tasks. Training packets cover cashier and service desk functions, with opportunities to advance within a busy retail environment.