Customer Service Leader - Front End & Service Desk

Hannaford; City of Rome (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Rome, NY is seeking a front-end associate to handle cashiering, service desk, and kiosk duties in Store 08449 Front End. You will follow store policies, maintain a neat appearance, and support safety standards while assisting customers. The role requires 18+ and strong customer service; training packets are provided.

Salary range is $17.60–$26.20 per hour. Hannaford provides equal opportunity employment with respect to race, religion, color, sex, age, veteran status,

Qualifications

• Excellent communication and customer service skills.
• Must be at least 18 years old.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat personal appearance and follow policy.
• Assign fixed activities to front end and service desk staff during idle periods.
• Assist in special projects and other duties as assigned by supervision.
• Support and comply with safety standards and report needed repairs or maintenance.
• Observe security standards and protect company assets.
• Maintain sanitation standards per health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk duties and, if trained, bookkeeper tasks.
• Perform all other duties as assigned.
• Prerequisite training packets completed as required.

Skills

Customer service

Age requirement 18+

Multi-tasking

Cashier/Service desk

Job description

Hannaford Supermarkets in Rome, NY is seeking a front-end associate to handle cashiering, service desk, and kiosk duties in Store 08449 Front End. You will follow store policies, maintain a neat appearance, and support safety standards while assisting customers. The role requires 18+ and strong customer service; training packets are provided.

Salary range is $17.60–$26.20 per hour. Hannaford provides equal opportunity employment with respect to race, religion, color, sex, age, veteran status,