Retail Customer Experience Specialist

Hannaford Supermarkets; City of Albany (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Hannaford Supermarkets in Albany, NY is seeking a Front End Associate to deliver friendly customer service and maintain a clean, organized store environment. You will follow policies, assist with spills, and support supervision on special projects in a fast-paced retail setting.

The role emphasizes safety, teamwork, and efficiency in day-to-day operations, including price checks, bottle returns, and cart management. This position is full-time, with a wage range of $16.00–$22.30 per hour.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Responsibilities

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean check-stands daily and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support and comply with all company safety standards.

Skills

Customer service

Communication

Multitasking

Job description

Hannaford Supermarkets in Albany, NY is seeking a Front End Associate to deliver friendly customer service and maintain a clean, organized store environment. You will follow policies, assist with spills, and support supervision on special projects in a fast-paced retail setting.

The role emphasizes safety, teamwork, and efficiency in day-to-day operations, including price checks, bottle returns, and cart management. This position is full-time, with a wage range of $16.00–$22.30 per hour.