Retail Front End Lead - Growth & Coaching

Hunter Super Techs - TurnPoint; Augusta (ME); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores in Augusta, ME is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, drive sales through coaching, and partner with management in merchandising, human resources, and operations.

The role requires a minimum of 1 year supervisory experience in a retail environment, strong interpersonal skills, and the ability to work a full-time schedule including nights and weekends.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to minimize loss.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.

Skills

Supervisory experience

Interpersonal skills

Customer service

Job description

Burlington Stores in Augusta, ME is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, drive sales through coaching, and partner with management in merchandising, human resources, and operations.

The role requires a minimum of 1 year supervisory experience in a retail environment, strong interpersonal skills, and the ability to work a full-time schedule including nights and weekends.