Front End Supervisor: Lead Store Team & Service (FT)

Burlington Stores, Inc.; Portland (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Associate discount 15-30%

Medical/Dental/Vision

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. in Portland is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead front-end operations and support store management in merchandising, customer service, operations and human resources.

You will train and coach associates, supervise duties during Manager on Duty shifts, drive sales, ensure safety, and help manage scheduling and community relations with a competitive wage and comprehensive benefits.

Qualifications

• 1 year of supervisory experience in off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Customer service

Team leadership

Coaching

Job description

Burlington Stores, Inc. in Portland is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead front-end operations and support store management in merchandising, customer service, operations and human resources.

You will train and coach associates, supervise duties during Manager on Duty shifts, drive sales, ensure safety, and help manage scheduling and community relations with a competitive wage and comprehensive benefits.