Retail Front End Supervisor: Lead Team & Grow Your Career

Burlington Stores, Inc.; Augusta (ME); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Augusta, Maine is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to drive results and develop a strong frontline team. This role requires supervisory experience, the ability to manage a full-time schedule including nights and weekends, and a focus on safe, friendly, and efficient

Qualifications

• At least 1 year of supervisory experience within retail or similar environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, developing, and coaching direct reports.
• Promote safety and adherence to company guidelines for customers and associates.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Support in recruiting, interviewing, and onboarding new associates.
• Participate in workload planning meetings and community relations activities.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Supervisory experience

Leadership

Customer service

Interpersonal skills

Job description

Burlington Stores, Inc. in Augusta, Maine is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team.

You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to drive results and develop a strong frontline team. This role requires supervisory experience, the ability to manage a full-time schedule including nights and weekends, and a focus on safe, friendly, and efficient