Retail Front-End & Donor Services Associate

Goodwill Industries of Lane & South Coast Counties & Alaska; Springfield (OR); On-site; USD 19,000 - 25,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska seeks a Customer Service Associate to greet customers and donors, assist with purchases, and maintain a welcoming store environment. You will handle donations, price items, and keep the sales floor organized.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced retail setting, with opportunities to support Goodwill’s vocational mission and store operations.

Qualifications

• No minimum education requirements.
• Must be 16 years or older; 18 years or older to operate safety sensitive equipment.
• Retail or customer service experience is a plus.

Responsibilities

• Greet, assist and engage with customers and donors.
• Operate cash register and POS system, balance cash drawer, and complete daily reports.
• Receive, sort, and price donated goods according to guidelines.
• Restock merchandise and maintain a clean, organized sales floor.
• Maintain cleanliness of restrooms and other areas and ensure safety.

Skills

Customer service

Communication

Teamwork

Adaptability

Reading & writing

Education

No minimum education requirements

Tools

POS system

Cash handling

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska seeks a Customer Service Associate to greet customers and donors, assist with purchases, and maintain a welcoming store environment. You will handle donations, price items, and keep the sales floor organized.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced retail setting, with opportunities to support Goodwill’s vocational mission and store operations.