Retail Front End & Cashier Specialist

Kroger Family of Companies; Wheat Ridge (CO); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Wheat Ridge, CO is seeking a Customer Service Clerk to assist customers and process sales while upholding the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the checkstand, handling transactions, providing refunds, processing money orders, managing the desk, answering phones, and maintaining a clean checkout area.

Qualifications

• High school diploma or GED or equivalent experience.
• Six months cashier experience at Customer Service Desk.
• Must be 18+ (19+ in certain states for tobacco).
• Ability to pass drug test and work weekends.
• Ability to work in a fast-paced environment.
• Strong accuracy and attention to detail.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow Company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Maintain all store accounting functions.
• Prepare bank deposit of excess funds (cash and checks).
• Open and close desk.
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes.
• Administer lost and found.
• Run vendor reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Cash handling

Customer service

Communication

Teamwork

Conflict resolution

Education

GED or higher

Tools

POS system

Job description

Kroger Family of Companies in Wheat Ridge, CO is seeking a Customer Service Clerk to assist customers and process sales while upholding the company’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the checkstand, handling transactions, providing refunds, processing money orders, managing the desk, answering phones, and maintaining a clean checkout area.