Retail & Food Service Team Lead — Assistant Store Manager

Royal Farms; Gaithersburg (MD); On-site; USD 25,000 - 44,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager to support high-volume convenience store, retail, and restaurant operations. You will assist the Store Manager, lead shifts, and coach a team to deliver the world-famous food service experience daily.

You will supervise and develop staff, ensure policy compliance and safety, and actively contribute to store performance and community engagement. This role demands strong leadership, communication, and a customer-first mindset in a fast-paced

Qualifications

• High school diploma or GED is required.
• Minimum of 1 year of management experience in fast food, retail, or related field.
• Proven leadership and ability to supervise teams.
• Strong written and verbal communication skills.

Responsibilities

• Assist Store Manager in daily store operations and execution.
• Lead shifts and supervise associates and lower-level management.
• Coach, mentor, and develop team members to deliver strong performance.
• Ensure outstanding customer service and resolve escalations.
• Uphold policies, safety standards, and store compliance.

Skills

Leadership

Customer service

Communication

Team management

Training

Operations

Education

High school diploma or GED

Tools

POS systems

Scheduling tools

Reporting platforms

Job description

Royal Farms is seeking an Assistant Store Manager to support high-volume convenience store, retail, and restaurant operations. You will assist the Store Manager, lead shifts, and coach a team to deliver the world-famous food service experience daily.

You will supervise and develop staff, ensure policy compliance and safety, and actively contribute to store performance and community engagement. This role demands strong leadership, communication, and a customer-first mindset in a fast-paced