Retail Floor Leader | Key Holder & Team Mentor

Skechers USA Retail, LLC; Carmel (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Generous discounts on Skechers apparel

Job summary

Skechers USA Retail, LLC is seeking a dependable Key Holder (Floor Leader) in Carmel, IN to help run daily store operations and mentor a front-line team. You will support sales goals, ensure a premium shopping environment, and supervise opening/closing procedures while promoting Skechers products and customer service excellence.

The role offers a starting hourly rate, regular increases, and extensive employee discounts across Skechers footwear, apparel, and accessories as part of a global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Retail leadership

Team mentoring

Store operations

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking a dependable Key Holder (Floor Leader) in Carmel, IN to help run daily store operations and mentor a front-line team. You will support sales goals, ensure a premium shopping environment, and supervise opening/closing procedures while promoting Skechers products and customer service excellence.

The role offers a starting hourly rate, regular increases, and extensive employee discounts across Skechers footwear, apparel, and accessories as part of a global brand.