Retail Floor Leader: Customer Experience & Team Coach

Skechers; Carmel (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Product discounts

Flexible schedules

On-the-job training

Career advancement

Interview perks review

Job summary

Skechers, a global footwear brand, is seeking a Key Holder in Carmel, IN to help run store operations and mentor the team. You’ll supervise opening/closing, support sales goals, and ensure an exceptional customer experience. This entry-level leadership role offers room to grow within the Skechers brand.

You’ll gain on-the-job training, flexible schedules, and clear paths to Retail Management as part of a Fortune 500 company with a broad international presence.

Qualifications

• High school diploma or equivalent preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Sales skills

Communication skills

Problem solving

Team leadership

Education

High school diploma or equivalent

Job description

Skechers, a global footwear brand, is seeking a Key Holder in Carmel, IN to help run store operations and mentor the team. You’ll supervise opening/closing, support sales goals, and ensure an exceptional customer experience. This entry-level leadership role offers room to grow within the Skechers brand.

You’ll gain on-the-job training, flexible schedules, and clear paths to Retail Management as part of a Fortune 500 company with a broad international presence.