Retail Floor Leader: Inspire Team & Merchandising

Goodwill Industries of Southeastern Louisiana; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager in Houma, LA. You will lead store employees to maintain a steady flow of merchandise to the floor daily and ensure a strong customer service image.

The role requires supervising, coaching, budgeting, and enforcing safety policies while maintaining a clean, high-performing retail environment. Strong organizational and people skills are essential for success.

Qualifications

• Minimum of 1 year of supervisory experience or equivalent combination of education and experience.
• Leadership, team building, and mentoring experience and/or training preferred.

Responsibilities

• Leads, supervises, and motivates store employees to ensure a constant rotation and flow of merchandise to the sales floor daily.
• Coaches, trains, develops, and leads the store team to staff the retail store effectively.
• Ensures compliance with safety policies and procedures.
• Maintains a clean store environment and promotes excellent customer service.
• Oversees receiving, pricing, and displaying merchandise; opens and closes the store; balances cash and performs end-of-day cash handling duties.
• Provides hourly floor checks and conducts daily store walkthroughs and team huddles.
• Manages revenue and expense budgets to meet or exceed goals.
• Schedules employees for adequate coverage and supports training and development.

Skills

Leadership

Team training

Customer service

Budgeting

Microsoft Office

English proficiency

Education

GED or high school diploma

Tools

Power BI

Excel

Word

Outlook

Microsoft Office

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Manager in Houma, LA. You will lead store employees to maintain a steady flow of merchandise to the floor daily and ensure a strong customer service image.

The role requires supervising, coaching, budgeting, and enforcing safety policies while maintaining a clean, high-performing retail environment. Strong organizational and people skills are essential for success.