Retail Floor Leader - Flexible Scheduling & Growth

Skechers U.S.A., Inc.; Wethersfield (CT); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Discounts

Flexible schedules

On-the-job training

Career advancement

Additional benefits

Job summary

Skechers U.S.A., Inc. is hiring for a Key Holder / Floor Leader to support store operations and mentor a team in a dynamic retail environment. You’ll oversee daily tasks, support sales goals, and help maintain Skechers’ premium shopping experience.

This entry-level management role offers room to grow within our global brand, with training and opportunities to advance in Retail Management as part of Skechers’ retail leadership path.

Qualifications

• Experience in guiding store teams to deliver excellent customer service.
• Ability to mentor and develop staff in a fast-paced retail environment.
• Strong communication and interpersonal skills for cross-functional collaboration.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service management

Team leadership

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. is hiring for a Key Holder / Floor Leader to support store operations and mentor a team in a dynamic retail environment. You’ll oversee daily tasks, support sales goals, and help maintain Skechers’ premium shopping experience.

This entry-level management role offers room to grow within our global brand, with training and opportunities to advance in Retail Management as part of Skechers’ retail leadership path.