Retail Floor Leader — Flexible Hours & Growth

skechers; West Springfield (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers is seeking a Key Holder (Floor Leader) to join our retail team. In this entry-level management role, you will support store operations, mentor staff, drive customer service excellence, and help meet sales targets while maintaining Skechers’ premium store environment.

You will work on-site with opportunities for growth into Retail Management within a global brand, with benefits and training to develop leadership skills in a dynamic retail setting.

Qualifications

• Experience in retail or hospitality environments preferred.
• Strong communication and interpersonal skills.
• Ability to mentor and develop a team.

Responsibilities

• Deliver excellent customer service and product expertise.
• Supervise daily store operations and open/close duties.
• Mentor team members to improve skills in sales and service.
• Contribute to achieving store sales targets and maintain store standards.
• Oversee merchandising, restocking, and inventory routines.
• Handle in-store challenges to ensure a positive customer experience.

Skills

Customer service

Leadership

Team supervision

Sales focus

Education

High school diploma

Job description

Skechers is seeking a Key Holder (Floor Leader) to join our retail team. In this entry-level management role, you will support store operations, mentor staff, drive customer service excellence, and help meet sales targets while maintaining Skechers’ premium store environment.

You will work on-site with opportunities for growth into Retail Management within a global brand, with benefits and training to develop leadership skills in a dynamic retail setting.