Retail Floor Leader: Flexible Schedule & Growth

Skechers; Fort Worth (TX); On-site; USD 44,413,824 - 45,460,800; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career growth

Interview process details

Job summary

Skechers is seeking a Key Holder to support store operations and mentor team members in a fast-paced retail environment. This entry-level leadership role focuses on delivering excellent customer service and helping drive sales while upholding Skechers standards.

You'll participate in opening/closing procedures, merchandising, and daily operations, with on-the-job training and opportunities for advancement within Skechers' global brand.

Qualifications

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve any issues that may arise in-store.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.
• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal, and interpersonal communication.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry‑level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in‑store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Leadership

Communication

Mentoring

Problem solving

Organizational skills

Confidentiality

Flexible schedule

Education

High school diploma

Job description

Skechers is seeking a Key Holder to support store operations and mentor team members in a fast-paced retail environment. This entry-level leadership role focuses on delivering excellent customer service and helping drive sales while upholding Skechers standards.

You'll participate in opening/closing procedures, merchandising, and daily operations, with on-the-job training and opportunities for advancement within Skechers' global brand.