Retail Floor Leader — Elevate Customer Experience

Skechers USA Ltd.; Town of Waterloo (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay with regular increases

Generous discounts on Skechers gear

Flexible schedules

On-the-job training

Career advancement in Retail

Additional Benefits & Perks to be asss

Job summary

Skechers USA Ltd. is hiring a Key Holder (Floor Leader) in a dynamic retail environment in New York. You will oversee daily operations, mentor team members, and help hit store sales goals while maintaining Skechers’ premium shopping experience.

The role offers entry-level management exposure with potential for advancement within Skechers’ global brand, plus benefits and flexible scheduling. Candidates must be at least 18 and ready for varied shifts, including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

Skechers USA Ltd. is hiring a Key Holder (Floor Leader) in a dynamic retail environment in New York. You will oversee daily operations, mentor team members, and help hit store sales goals while maintaining Skechers’ premium shopping experience.

The role offers entry-level management exposure with potential for advancement within Skechers’ global brand, plus benefits and flexible scheduling. Candidates must be at least 18 and ready for varied shifts, including evenings and weekends.