Retail Floor Leader - Customer Experience & Ops Pro

Skechers USA Retail, LLC; Monrovia (CA); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Additional benefits reviewed at Interv

Zusammenfassung

Skechers USA Retail, LLC is seeking a Floor Leader (Key Holder) for a California store in Monrovia. You will supervise day-to-day operations, guide the team, and maintain a premium shopping environment while delivering exceptional customer service.

Entry-level management role offering on-the-job training, competitive pay, and opportunities for advancement within a global footwear brand. Flexible schedules and employee discounts are provided.

Qualifikationen

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality can be an asset.
• Sales skills to drive revenue growth and meet targets.
• Strong communication skills across written, verbal, and interpersonal formats.

Aufgaben

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Kenntnisse

Sales skills

Communication skills

Problem solving

Organizational skills

Mentoring / Team leadership

Ausbildung

High school diploma or equivalent

Tools

Jobbeschreibung

Skechers USA Retail, LLC is seeking a Floor Leader (Key Holder) for a California store in Monrovia. You will supervise day-to-day operations, guide the team, and maintain a premium shopping environment while delivering exceptional customer service.

Entry-level management role offering on-the-job training, competitive pay, and opportunities for advancement within a global footwear brand. Flexible schedules and employee discounts are provided.