Retail Floor Lead & Team Coach

Red White and Blue Thrift Store; Hollywood Seminole Reservation (FL); On-site; USD 23,000 - 25,000; Full time

Job summary

Red White and Blue Thrift Store in Florida is seeking a Retail Supervisor to support the Retail Manager and oversee the day-to-day operations of the sales floor. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and achieve sales targets.

This role is ideal for someone looking to advance their career in retail, with guidance and support provided by the Retail Manager.

Qualifications

• Bilingual English/Spanish preferred.
• Excellent verbal and written communication skills.
• Basic computer skills including MS Office, Teams and Outlook.
• Ability to work independently and complete tasks with guidance and standards.
• High school diploma or GED preferred.
• Previous thrift/retail/warehouse or customer facing experience preferred.

Responsibilities

• Operational Oversight: Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager.
• Team Development: Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment.
• Customer Service Excellence: Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction.
• Inventory Management: Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets.
• Cashier Operations: Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager.
• Learning and Growth: Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager.
• Collaborative Leadership: Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations.

Skills

Bilingual English/Spanish

Communication skills

Independent work

Customer service experience

Education

High school diploma or GED

Tools

MS Office

Teams

Outlook

Job description

Red White and Blue Thrift Store in Florida is seeking a Retail Supervisor to support the Retail Manager and oversee the day-to-day operations of the sales floor. You will work closely with the retail team to ensure excellent customer service, maintain store standards, and achieve sales targets.

This role is ideal for someone looking to advance their career in retail, with guidance and support provided by the Retail Manager.