Retail Floor Lead - Part-Time, Drive Sales & Service

Abercrombie & Fitch Co.; Bethesda (MD); On-site; USD 24,796 - 33,062; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Training and development

Job summary

Abercrombie & Fitch Co. in Bethesda, MD is seeking a Key Lead for Hollister at Westfield Montgomery to drive customer experience and store performance on the floor. The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates, with a focus on sales, visuals, and asset protection.

The position requires a high school diploma or equivalent, with 1 year of retail experience preferred. Schedule includes weekends and peak hours, about 12–16 hours weekly.

Qualifications

• High School Diploma/GED preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leading groups is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends

Energetic

Assertive

Initiative

Adaptability

Detail-oriented

Work ethic

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. in Bethesda, MD is seeking a Key Lead for Hollister at Westfield Montgomery to drive customer experience and store performance on the floor. The role acts as Floor Supervisor, coaching Brand Reps and Stock Associates, with a focus on sales, visuals, and asset protection.

The position requires a high school diploma or equivalent, with 1 year of retail experience preferred. Schedule includes weekends and peak hours, about 12–16 hours weekly.