Retail Floor Lead - Mentoring Merch & Customer Experience

NBMBAA; Mooresville (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Healthcare options

Paid holidays

Job summary

TJX Companies in Mooresville, NC is seeking a Store Associate to execute receiving and merchandising standards, ensuring efficient processing and an excellent customer experience. You will work as part of a team in a fast-paced off-price retail environment.

Responsibilities include organizing back stock, tagging items, guiding associates, maintaining displays, and complying with safety and labor policies. The role demands flexibility, reliability, and strong communication skills.

Qualifications

• 1 year retail experience
• 6 months of leadership experience
• Strong communication and organizational skills
• Ability to work nights and weekends
• Capable of lifting heavy objects

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Communication

Organization

Multitasking

Team player

Training others

Physical strength

Retail experience

Leadership experience

Job description

TJX Companies in Mooresville, NC is seeking a Store Associate to execute receiving and merchandising standards, ensuring efficient processing and an excellent customer experience. You will work as part of a team in a fast-paced off-price retail environment.

Responsibilities include organizing back stock, tagging items, guiding associates, maintaining displays, and complying with safety and labor policies. The role demands flexibility, reliability, and strong communication skills.