Retail Floor Lead — Elevate Experience & Lead Team

Mejuri; Chicago (IL); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Paid sick days

Monthly retail bonus program

Generous product discount

Job summary

Mejuri is seeking a passionate Floor Lead in Chicago, Illinois, to enhance our store leadership team. This role focuses on delivering exceptional customer service, driving team development, and ensuring operational excellence. As a Floor Lead, you will lead by example while managing customer experiences, performing inventory tasks, and maintaining brand standards.

The ideal candidate has a background in high-volume retail, great interpersonal skills, and the ability to thrive in a fast-paced environment. We offer various benefits including paid sick days, a monthly bonus program, and a generous product discount.

Qualifications

• Experience in a high-volume retail environment.
• Excellent organization and analytical skills.
• Ability to stand for 8 hours and lift up to 50 lbs.
• Must work evenings, weekends & holidays.

Responsibilities

• Lead by example to maximize customer experience and drive KPIs.
• Participate in inventory execution and cycle counts.
• Maintain brand standards of visual presentation.
• Onboard and assess new talent for store teams.

Skills

Customer service excellence

Team leadership

Inventory management

Critical thinking

Organizational skills

Tools

Point-of-sale systems

Inventory management software

Job description

Mejuri is seeking a passionate Floor Lead in Chicago, Illinois, to enhance our store leadership team. This role focuses on delivering exceptional customer service, driving team development, and ensuring operational excellence. As a Floor Lead, you will lead by example while managing customer experiences, performing inventory tasks, and maintaining brand standards.

The ideal candidate has a background in high-volume retail, great interpersonal skills, and the ability to thrive in a fast-paced environment. We offer various benefits including paid sick days, a monthly bonus program, and a generous product discount.