Retail Floor Lead — Customer-First Service & Merchandising

Tharp Consulting; Town of Forest (WI); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Tharp Consulting is seeking a Store Lead to manage the sales floor team and deliver friendly, solution-oriented service in a welcoming store environment. You will coordinate day-to-day floor operations to support strong customer experiences and efficient store performance.

The role requires leadership, strong communication, merchandising, and cash-handling skills, with a focus on safety and teamwork to ensure store success.

Formación

• Leadership with a customer-first mindset.
• Strong communication and team coaching skills.
• Detail-oriented merchandising, promotions, and inventory routines.
• Comfortable with cash handling procedures and accuracy.
• Commitment to safety and maintaining a welcoming store environment.

Responsabilidades

• Provide exceptional customer service and resolve needs with a positive, solution-focused approach.
• Coordinate sales floor coverage and ensure the area is prepared for customers.
• Maintain strong merchandise presentation standards and support promotions.
• Oversee inventory handling and assist with product availability and organization.
• Ensure accurate cash procedures and support proper handling of transactions.
• Promote and follow store safety practices.
• Support, train, and coach employees to strengthen performance and teamwork.

Conocimientos

Leadership

Communication

Coaching

Merchandising

Cash handling

Descripción del empleo

Tharp Consulting is seeking a Store Lead to manage the sales floor team and deliver friendly, solution-oriented service in a welcoming store environment. You will coordinate day-to-day floor operations to support strong customer experiences and efficient store performance.

The role requires leadership, strong communication, merchandising, and cash-handling skills, with a focus on safety and teamwork to ensure store success.