Retail Sales Lead

Tharp Consulting; Town of Forest (WI); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Tharp Consulting is seeking a Store Lead to manage the sales floor team and deliver friendly, solution-oriented service in a welcoming store environment. You will coordinate day-to-day floor operations to support strong customer experiences and efficient store performance.

The role requires leadership, strong communication, merchandising, and cash-handling skills, with a focus on safety and teamwork to ensure store success.

Formación

• Leadership with a customer-first mindset.
• Strong communication and team coaching skills.
• Detail-oriented merchandising, promotions, and inventory routines.
• Comfortable with cash handling procedures and accuracy.
• Commitment to safety and maintaining a welcoming store environment.

Responsabilidades

• Provide exceptional customer service and resolve needs with a positive, solution-focused approach.
• Coordinate sales floor coverage and ensure the area is prepared for customers.
• Maintain strong merchandise presentation standards and support promotions.
• Oversee inventory handling and assist with product availability and organization.
• Ensure accurate cash procedures and support proper handling of transactions.
• Promote and follow store safety practices.
• Support, train, and coach employees to strengthen performance and teamwork.

Conocimientos

Leadership

Communication

Coaching

Merchandising

Cash handling

Descripción del empleo

Role Summary

Lead and manage the sales floor team by delivering friendly, solution-oriented customer service and ensuring a welcoming, customer-ready store environment. Coordinate day-to-day floor operations to support strong customer experiences and efficient store performance.

Role Summary

Lead and manage the sales floor team by delivering friendly, solution-oriented customer service and ensuring a welcoming, customer-ready store environment. Coordinate day-to-day floor operations to support strong customer experiences and efficient store performance.

Key Responsibilities

• Provide exceptional customer service and resolve customer needs with a positive, solution-focused approach
• Coordinate sales floor coverage and ensure the area is prepared for customers
• Maintain strong merchandise presentation standards and support promotions
• Oversee inventory handling and assist with product availability and organization
• Ensure accurate cash procedures and support proper handling of transactions
• Promote and follow store safety practices
• Support, train, and coach employees to strengthen performance and teamwork

Qualifications & Skills

• Leadership ability with a customer-first mindset
• Strong communication and team coaching skills
• Detail-oriented approach to merchandising, promotions, and inventory routines
• Comfortable with cash handling procedures and accuracy
• Commitment to safety and maintaining a welcoming store environment