Retail Floor Lead - Customer Experience & Team Coach

Glass House Brands, Inc.; Goleta (CA); Sur place; USD 40 000 - 42 000; Plein temps

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Résumé du poste

Glass House Brands, Inc. is seeking a Floor Lead in Goleta, CA to support store management and drive operational efficiency. You will engage customers with thoughtful conversation, ensure compliant and smooth daily operations, and partner with leadership to meet sales goals in a cannabis retail setting.

The role emphasizes team mentorship, strong communication, and a proactive approach to managing merchandise, stock, and customer service standards on the floor.

Qualifications

• Minimum of 2 years’ management experience in a retail environment.

Responsabilités

• Lead store operations to ensure a positive, friendly customer experience.
• Coordinate with store leadership to communicate hourly and daily goals to drive sales.
• Assist in communicating store team coverage, including breaks and lunches, according to business needs.
• Mentor and develop a productive store team for service and product knowledge.

Description du poste

Glass House Brands, Inc. is seeking a Floor Lead in Goleta, CA to support store management and drive operational efficiency. You will engage customers with thoughtful conversation, ensure compliant and smooth daily operations, and partner with leadership to meet sales goals in a cannabis retail setting.

The role emphasizes team mentorship, strong communication, and a proactive approach to managing merchandise, stock, and customer service standards on the floor.