Retail Floor Lead: Customer Experience & Team Coach

Vuoriinc; Boca Raton (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Savings & Retirement Plan

Employee Assistance Program

Vuori Discount

Paid Time Off

Wellness Benefits

Job summary

Vuori is seeking a Retail Store Floor Lead in Boca Raton to guide the sales team and uphold Vuori's brand values. The role emphasizes customer experiences, product knowledge, and a positive, proactive leadership presence on the floor.

You will own daily floor operations, motivate the team, and communicate inventory needs while delivering honest feedback on merchandise fit and style to customers. Strong leadership and communication skills are essential.

Qualifications

• Proven leadership experience in retail or similar environment.
• Strong customer service orientation with focus on experience.

Responsibilities

• Lead the sales floor and team, ensuring top customer experiences.
• Provide product knowledge and feedback to customers.
• Manage fitting rooms, sizes, and merchandise styling.

Skills

Leadership

Customer service

Communication

Relationship building

Store operations

Job description

Vuori is seeking a Retail Store Floor Lead in Boca Raton to guide the sales team and uphold Vuori's brand values. The role emphasizes customer experiences, product knowledge, and a positive, proactive leadership presence on the floor.

You will own daily floor operations, motivate the team, and communicate inventory needs while delivering honest feedback on merchandise fit and style to customers. Strong leadership and communication skills are essential.