Retail Floor Care Specialist – Keep Stores Sparkling

The TJX Companies, Inc.; Matthews (NC); On-site; USD 37,967,000 - 39,399,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls in Matthews, NC is hiring a store associate focused on floor care and general cleanliness. You will operate scrubbers and buffers, dust and mop, sweep and maintain restrooms, while supporting store operations and loss-prevention policies.

The role requires excellent customer service, flexibility, and the ability to work with a team in a fast-paced retail environment. Past retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Strong communication skills: verbal and written.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Standout colleague, working effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer.
• Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms.
• Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End).
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.).
• Supports and responds to all Front End coverage needs.
• Adheres and upholds merchandising philosophy and signage standards.
• Initiates and participates in store recovery as needed throughout the day.
• Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction.
• Communicates accurately and effectively with management and Associates.
• Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies.
• Participates in safety awareness maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Organizational skills

Physical stamina

Multi-tasking

Communication skills

Teamwork

Retail experience

Job description

Marshalls in Matthews, NC is hiring a store associate focused on floor care and general cleanliness. You will operate scrubbers and buffers, dust and mop, sweep and maintain restrooms, while supporting store operations and loss-prevention policies.

The role requires excellent customer service, flexibility, and the ability to work with a team in a fast-paced retail environment. Past retail experience is preferred.