Retail Experience & Training Coordinator

The TJX Companies, Inc.; Newnan (GA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

TJ Maxx is seeking a customer-focused team member in Newnan, GA. You will help create a positive shopping experience, train associates on front-end principles, and support POS operations across shifts.

Join a diverse, collaborative environment with opportunities for growth and development. Prior retail and leadership exposure is valued, with benefits and family-friendly scheduling in a fast-paced off-price retail setting.

Qualifications

• Strong communication and organizational skills with attention to detail.
• Team player with ability to train others.
• Willingness to work flexible schedule including nights and weekends.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Strong communication

Team player

Customer service

Leadership potential

Attention to detail

Organizational skills

Multitasking

Job description

TJ Maxx is seeking a customer-focused team member in Newnan, GA. You will help create a positive shopping experience, train associates on front-end principles, and support POS operations across shifts.

Join a diverse, collaborative environment with opportunities for growth and development. Prior retail and leadership exposure is valued, with benefits and family-friendly scheduling in a fast-paced off-price retail setting.