Retail Experience Specialist

Ross Stores, Inc.; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. in Lakeland, FL seeks a Retail Associate to ensure a positive shopping experience. You will greet customers, maintain cleanliness, assist with merchandise presentation, and follow store practices to support sales and operations.

You will work as part of a friendly team, demonstrate integrity, and handle basic transactions. The role requires standing most of the shift and delivering courteous service in a fast-paced discount retail environment.

Qualifications

• Ability to greet customers and provide friendly service.
• Basic math skills for transactions and payments.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Provide a positive shopping experience by greeting customers and answering questions.
• Maintain clean, organized store areas and assist with merchandising.
• Operate cash register and handle cash, cards, and refunds per policy.

Skills

Customer service

Communication

Attention to detail

Teamwork

Tools

Cash register

PDTs

Job description

Ross Stores, Inc. in Lakeland, FL seeks a Retail Associate to ensure a positive shopping experience. You will greet customers, maintain cleanliness, assist with merchandise presentation, and follow store practices to support sales and operations.

You will work as part of a friendly team, demonstrate integrity, and handle basic transactions. The role requires standing most of the shift and delivering courteous service in a fast-paced discount retail environment.