Retail Experience Specialist

Ross Stores, Inc.; Gainesville (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. in Gainesville, FL is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, well-organized sales floors aligned with company standards.

Join a team that values collaboration, safety, and excellent customer service. You will support store operations, learn product placement, and help create a welcoming treasure-hunt environment for guests every day.

Qualifications

• Excellent customer service and friendly demeanor.
• Ability to stand for long periods and lift up to 25 lbs.
• Basic math for transactions and handling cash accurately.
• Flexibility to work varied shifts including weekends and evenings.

Responsibilities

• Greet customers and provide friendly, courteous service.
• Assist customers with merchandise and answers to questions.
• Keep the store clean and merchandise presented per standards.
• Maintain safe shopping environment and report hazards to leadership.
• Operate registers and process sales accurately.
• Adhere to MOS policies and loss prevention guidelines.
• Support store leadership and collaborate with team.

Skills

Customer service

Communication

Teamwork

Attention to detail

Safety awareness

Job description

Ross Stores, Inc. in Gainesville, FL is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, well-organized sales floors aligned with company standards.

Join a team that values collaboration, safety, and excellent customer service. You will support store operations, learn product placement, and help create a welcoming treasure-hunt environment for guests every day.