Retail Experience & Merchandising Specialist

The TJX Companies, Inc.; Frisco (TX); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

Paid holidays

Job summary

TJ Maxx in Frisco, TX is hiring to deliver a highly satisfying customer experience. The role supports operations across the store, acknowledges customers, and helps maintain a clean, organized environment.

Much emphasis is placed on teamwork, adaptability, and accuracy in processing transactions, with opportunities for growth within a Fortune 100 company and the world’s leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Attention to detail

Multi-tasking

Lifting heavy objects

Teamwork

Job description

TJ Maxx in Frisco, TX is hiring to deliver a highly satisfying customer experience. The role supports operations across the store, acknowledges customers, and helps maintain a clean, organized environment.

Much emphasis is placed on teamwork, adaptability, and accuracy in processing transactions, with opportunities for growth within a Fortune 100 company and the world’s leading off-price retailer.