Retail Experience Leader — Micro-Market

Best Buy; Portsmouth (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking a Retail Experience Manager to lead daily operations at our home store or group of stores, ensuring outstanding employee and customer experiences. You will allocate resources based on traffic and business needs across your micro-market and drive development and performance management.

This role emphasizes people leadership, sales and service excellence, and financial oversight to meet revenue and operating income goals across assigned locations.

Qualifications

• 1 year of supervisory or managerial experience in business, military or related fields.
• 2 years of sales or customer service experience.
• 1 year of experience managing and reviewing operating expenses and revenue.

Responsibilities

• Empower employees to provide excellent customer experiences
• Drive employee experience strategy across the micro-market
• Analyze performance indicators against business strategies and lead your team to drive revenue and operating income results
• Lead efforts to maximize results or provide course correction as needed
• Help drive sales and operational success within an assigned home location or across the micro-market as needed

Skills

People management

Sales experience

Operations budgeting

Job description

Best Buy is seeking a Retail Experience Manager to lead daily operations at our home store or group of stores, ensuring outstanding employee and customer experiences. You will allocate resources based on traffic and business needs across your micro-market and drive development and performance management.

This role emphasizes people leadership, sales and service excellence, and financial oversight to meet revenue and operating income goals across assigned locations.