Retail Experience Supervisor: Lead Teams & Elevate Service

Best Buy; Mooreland Estates (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

LOA and PTO eligibility

Job summary

Best Buy is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences across in-store operations and sales. You will guide employees, develop skills, and manage performance to meet store goals.

This role requires leadership experience, comfort with a flexible schedule including evenings and weekends, and a background in sales or customer service. You will collaborate with store leadership to drive growth and improve results.

Qualifications

• 1 year of leadership experience OR 6 months of experience as a Best Buy shift lead
• Previous experience in sales, customer service or related fields
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Responsibilities

• Maintain positive customer and employee experiences
• Drive localized customer and employee and share trend with other store leaders
• Provide positive experiences, skill development and performance management
• Lead efforts to maximize positive results or course-correct when needed
• Collaborate with store leadership to meet store goals and drive growth

Skills

Leadership

Teamwork

Customer service

Sales

Job description

Best Buy is seeking a Retail Experience Supervisor to lead a team in delivering outstanding customer experiences across in-store operations and sales. You will guide employees, develop skills, and manage performance to meet store goals.

This role requires leadership experience, comfort with a flexible schedule including evenings and weekends, and a background in sales or customer service. You will collaborate with store leadership to drive growth and improve results.